Contact us

We want to hear what you have to say. If you have any questions regarding this site, our products, services, or any comments or feedback in general, please let us know.

Email us Expand/Collapse

Hear from us Expand/Collapse

Sign up for our quarterly newsletter, KeyNotes.

By subscribing you agree to receive commerical content from us.

Call us Expand/Collapse

General Inquiries/Password Reset: 1-877-441-2249

Local number: 1-780-441-2249

Our office hours are Monday to Friday, 8:00 a.m. to 5:00 p.m., MT.

24-Hour support Expand/Collapse

Report a lost or stolen debit card
Online banking technical support

Fax us Expand/Collapse


Mail us Expand/Collapse

Canadian Direct Financial
Suite 3000, 10303 Jasper Avenue NW
Edmonton, AB  T5J 3X6